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Item Details
Title: IT'S NOT ABOUT THE COFFEE
LEADERSHIP PRINCIPLES FROM A LIFE AT STARBUCKS
By: Howard Behar
Format: Paperback

List price: £10.99
Our price: £7.36
Discount:
33%
You save: £3.63
ISBN 10: 1591842727
ISBN 13: 9781591842729
Availability: Usually dispatched immediately.
 Delivery rates
Stock: Currently 11 items in stock
Publisher: PENGUIN PUTNAM INC
Pub. date: 29 October, 2009
Pages: 208
Description: Reveals the ten principles that guided the author's leadership. This title shows that if you think of your staff as people (not labour costs) they may achieve amazing results. It discusses the importance of building trust, telling hard truths, thinking independently, and more.
Synopsis: During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses people over profits. He coached hundreds of leaders at every level and helped the company grow into a world-renowned brand. Now he reveals the ten principles that guided his leadership - and not one of them is about coffee. Behar shows that if you think of your staff as people (not labour costs) they will achieve amazing results. He discusses the importance of building trust, telling hard truths, thinking independently, and more. And he shares inside stories of key turning points for Starbucks as it fought to hang on to its culture while growing exponentially.
Illustrations: illustrations
Publication: US
Imprint: Portfolio
Returns: Returnable

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